Still, support haven't got over their casino mentality. They are on the slow side, and have even used the wrong form mails to respond to me - the first response is always a form mail, if you write back restating your questions, they answered one and then ignored the rest, forcing me to write back again.
On the upside, Golden Tiger use the Prima Poker Software. Prima run the poker rooms for a lot of online casinos, and total a reasonable size poker site. The players aren't bad, but they aren't good. I'm not a great poker player, but I managed to win fairly consistently over a week or so at Golden Tiger. There are enough players with Prima so there are always a lot of No Limit Holdem tables (my game of choice).
Microgaming software is generally nice, and their "Prima" poker software is no exception. It runs quickly the layout makes sense. The chat box is nice and large, so you can talk trash when you crush some fool for all his chips, and all the buttons are in logical places.
There is a good selection of tournaments, mostly No Limit Holdem (is there any other game worth playing?), and the buyins are not too steep.
They have a tight fisted definition of what a raked hand is - you have to have personally put money in the pot for it to count. With a 10X playthrough, and a definition of raked hands that is different from most main rooms, this bonus is a pain. Also, you can't cashout at all, until you've cleared it.
"Golden Tiger" User Comments
Review DefinitionsThe following index gives a detailed explanation of the Poker Ratings and Bonus Offers in the reviews seen above.
The quality of the program on which the poker program is run. This rating should consider the understandability and usability of the software.
Games & Players
The number of poker game types available, and volume of players.
The helpfulness, professionalism, and speed of the customer support team.
Bonus & Promos
The value and frequency of the poker rooms' bonuses and other promotions.
How much free money the poker room will give you as a percentage of your first total deposit.
The maximum amout of bonus money you can receive with your first deposit.
The percentage of rakeback or cashback through the VIP program that you can get.
Free money available to new players with no deposit required.